Our commitment to you

What you can expect from us

• A secure service that lets you find what you need quickly and safely
• We will never give out your email address - even to other users
• We'll be available via email and telephone to answer any questions you have and help you use the site
• We won't make you sign up to our services before we show you what we offer. Some sites make you place an ad before you can search - that's like a shop not letting you look round to see if they've got what you need!
• RoomMateFinders will always aim to be best before it aims to be biggest. We don't need thousands of low quality listings to give a false impression of how good we are - by committing ourselves to customer service and safety we will always be better, safer and prouder of the job we're doing
• We will give you information and help to make your search more productive and better informed. Over the 11 years we've been running roommate websites we've learned a lot and we'll pass that knowledge on to our users